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Last updated: March 2026
An AI chatbot is an artificial intelligence-powered software that engages website visitors in real-time conversation, answering questions, capturing lead information, and booking appointments automatically without human intervention.
Your customers do not wait until business hours to browse your website. They visit at 10pm on a Tuesday, 6am on a Saturday, and during their lunch break on a Wednesday. Without someone there to answer their questions, they leave and go to a competitor who responds faster.
Our AI chatbot sits on your website 24 hours a day, 7 days a week. It answers customer questions instantly, captures leads while you sleep, and books appointments directly into your calendar. Trained specifically on your business, it knows your services, your pricing, and your processes inside and out.
Whether you are a tradie who cannot answer the phone on site, a clinic that gets the same questions every day, or a service business that wants to qualify leads before picking up the phone, our AI chatbot is your hardest-working team member.
More than just a chat widget. Our AI chatbot is a fully trained virtual assistant that works for your business around the clock.
Your AI chatbot never sleeps. It engages website visitors around the clock, answers their questions, and captures their contact details so you wake up to a pipeline full of qualified leads every morning.
Let customers book appointments directly through the chatbot without leaving your website. It integrates with your calendar, checks availability in real time, and sends confirmation emails automatically.
We train your chatbot on your specific business information, services, pricing, and FAQs. It speaks with your brand voice and gives accurate, helpful answers that reflect how you actually run your business.
Our chatbot integrates seamlessly into any website, whether it is built with WordPress, Shopify, Squarespace, or a custom platform. A simple code snippet is all it takes to go live on your existing site.
See exactly what your customers are asking, which questions come up most, and where conversations lead to conversions. Use these insights to improve your service, update your website, and close more deals.
Serve customers in te reo Maori, Mandarin, Hindi, Korean, and dozens of other languages. Our AI chatbot automatically detects the visitor's language preference and responds fluently, helping you reach the diverse NZ market.
From setup to live conversations in as little as 48 hours.
We set up your chatbot and train it on your business information, including your services, pricing, opening hours, FAQs, and any specific workflows you need. We tailor the personality and tone to match your brand, whether that is friendly and casual or professional and formal.
We install the chatbot on your website and run thorough testing to make sure it handles real customer enquiries accurately. We fine-tune responses, set up appointment booking flows, and configure lead capture forms before going live.
Once live, we monitor conversations, review analytics, and continuously improve the chatbot's responses based on real customer interactions. As your business evolves, we update the chatbot's knowledge base to keep it accurate and effective.
Our AI chatbot is already helping businesses across New Zealand capture more leads and deliver better customer service.
Everything you need to know about our AI chatbot integration service.
Our AI chatbot uses advanced natural language processing to understand what your website visitors are asking and provide helpful, accurate responses. It is trained specifically on your business information, so it can answer questions about your services, pricing, availability, and more. When it cannot answer a question, it captures the visitor's details and passes them to you for follow-up.
Absolutely. We train the chatbot on your specific business content, and you have full control over the tone, personality, and responses. You can set up custom greetings, define how it handles different types of enquiries, and specify when it should hand off to a human. We also update the chatbot whenever your business information changes.
Yes, data privacy is a top priority. All conversations are encrypted and stored securely. We comply with New Zealand's Privacy Act 2020, and your customer data is never shared with third parties. You own all your conversation data, and we can set up automatic data retention policies to meet your compliance requirements.
An AI chatbot is included with all our website subscription plans starting from $49/mo. If you want to add a chatbot to an existing website that we did not build, standalone chatbot integration starts from $149/mo. This includes setup, training, hosting, and ongoing optimisation. No lock-in contracts apply.
Yes, our AI chatbot integrates with virtually any website platform, including WordPress, Shopify, Squarespace, Wix, and custom-built sites. We provide a simple code snippet that your developer can add, or we can install it for you if you give us access. The whole process typically takes less than an hour.
When the chatbot encounters a question it is not trained on, it lets the visitor know and offers to capture their details so you can follow up personally. You receive an instant notification via email or SMS with the visitor's question and contact information. We also review these unanswered questions regularly to expand the chatbot's knowledge base.
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